Commercial Roof Repair in Richardson

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Richardson's Telecom Corridor and the office parks along US 75 and the President George Bush Turnpike hold a lot of older commercial buildings, many with roofs that have been repaired and altered several times. When a tenant reports a leak here, it is rarely the only one, and the roof is rarely as simple as the original drawings suggest. Severe weather adds to it: the October 2019 tornado that crossed North Dallas and reached into Richardson is a reminder of how much damage a single storm can do.

We also work in Garland and Downtown Plano. On every job, we track each leak on its own and explain what we found in plain terms.

Track each leak separately

Office buildings often report several leaks at once: one in a conference room, another near a window, a third in a stairwell. They might share a cause, or they might be three different problems. We trace each one separately.

With commercial roof leak repair, every leak gets a number, a location on the roof and a photo of the source. If two leaks share a cause, such as a long wall flashing that has pulled loose, we say so and fix it once. If a leak turns out to be a window, a wall joint or a plumbing issue, we tell you so the right trade can handle it.

This numbering makes it easy for your property manager to match roof repairs to tenant complaints and confirm each one is fixed after the next rain.

If we cannot pin down a source, we say what we ruled out and suggest the next step.

Look at what changed at the detail

Older roofs here have often been changed over the years. Equipment has been added and removed. Penetrations have been patched over. Previous contractors have used whatever was on the truck. Before we repair anything, we look at what is actually there now.

On a modified bitumen roof, we check whether old patches are compatible and sound. Mastic patches over cracked flashing, for example, often hide the real damage. We cut back to sound material, then install new base and cap sheets lapped properly onto the existing roof.

Abandoned curbs and penetrations are another common issue. If equipment was removed but the curb was left behind with a makeshift cover, that cover can leak. We recommend removing the curb and patching the deck and roof properly, or flashing the cover correctly.

Any differences between your records and the roof get noted in our report.

We also check that new flashing reaches a proper height above the roof surface.

Explain any added work

Sometimes the repair needs more than new membrane. Wet insulation has to be replaced. Rotted wood blocking at an edge or curb has to be rebuilt before new flashing can be attached. A rusted section of deck may need attention before anything goes on top of it.

On an office building, we photograph these conditions and explain why each one matters. Wet insulation will keep the area damp and shorten the life of the repair. Rotted blocking cannot hold fasteners. Rusted deck may not be safe to walk on.

We give you a revised price for the added work and wait for your approval. The roof stays protected in the meantime.

We keep the original scope and added work separate on the invoice, so it is easy to see what changed and why.

Coordinate several work areas

With several repair areas on one roof, the order of work matters. We usually fix the most active leaks first, especially over occupied offices. We plan the crew's path across the roof to avoid carrying materials back and forth.

We also coordinate with tenants. Some repairs may need access to a tenant space to check the leak from below. Some noisy work may need to happen early or late. We work through your property manager so tenants get notice ahead of time.

Air intakes are another consideration. Primers and adhesives can have strong odors. We locate intakes near each repair area and coordinate with building engineering to shut them down or protect them while we work.

If the job spans several days, we tell your property manager at the end of each day which areas are finished, which are temporarily protected and what comes next.

Keep the results and the next question on file

When all repairs are complete, you get a report that lists each leak by number, the roof source, any hidden damage we fixed and photos of the finished work. Any leak that turned out to be a window, wall or plumbing problem is flagged as such.

The report also lists questions we could not answer during this job. Maybe an area was blocked by equipment, or the insulation in another section looked suspicious but was outside the repair scope. A roof condition report can follow up on those questions when you are ready.

For older Richardson office buildings, these reports build up a history over time. You can see which areas keep needing attention and whether the roof is heading toward a larger project.

If storm damage was part of the job, the report separates it from normal wear. That can help with insurance, though coverage decisions belong to your carrier.

We also note any temporary protection still in place and what it is waiting on.

Store it with the building file. The next time a tenant calls about a leak, it will help whoever answers find the problem faster.

Commercial Roofing Questions

How should several leaks in one building be handled?

Each one gets traced, numbered, photographed and tied to a roof location. If two share a cause, we fix it once. If one is not a roof leak, we tell you.

Why check an old patch directly before repairing it?

Old patches can hide the real damage or use materials that will not bond to new ones. We cut back to sound material before installing the repair.

What justifies extra work during a repair?

Conditions found when the roof is opened, like wet insulation, rotted blocking or rusted deck. We photograph them, explain the cost and wait for your approval.